Shipping

Shipping 

We currently ship using NZ Post for domestic couriers and DHL for international orders. 

New Zealand shipping
Shipping within New Zealand is with NZ Post with flat rate of $10.00 with free shipping for orders above $250.00. A tracking number will be emailed to you once your courier has been dispatched and will be with you within 1-3 business days. 

International shipping
For international orders we ship with DHL, rates will be calculated at checkout depending on your location. For Australian customers shipping is free for orders above $250.00. A tracking number will be emailed to you once your courier has been dispatched. DHL aim to deliver your courier within 2-15 working days.

Product/ shipping prices do not include taxes and duty fees that may occur when entering your country. We are not responsible for these additional fees and they must be paid for by the customer. Please be aware of your country's import policies prior to placing your order.

If your shipping country is not displayed please email info@hannahcrossjewellery.com

Because of small make numbers not all items may currently be in stock. In stock items will be shipped within 2-5 working days.
Items needing to be hand made can be ordered through our contact page and once confirmed will shipped to you within 2-4 weeks.

Bespoke pieces take 3 - 10 weeks depending on design.